We are recruiting for a permanent Inbound Sales & Customer Service Assistant to speak both Danish and English.**These positions are Hybrid for London and surrounding areas**Main Purpose of role: Responding to English and Danish emails, answering English and Danish calls, Dealing with customer quires on our system and translating replies from English to Danish and Danish to English.
To deliver customer service / excellence in all aspects of supporting the clients customers over the phone and in writing in both English and Danish.
You will be communicating directly with customers on the phone, by email, social media and live web chat.
You will handle communications from customers enquiries, Updating customer details (address, payment methods), The Multilingual Consultant will report into the Dutch Team Leader.
You should have: A natural ability to communicate and empathise A confident and professional manner A real willingness to help a customer with their challenge The desire to have fun at work!Salary: £13.69 per hour + benefits Commission: Uncapped commission structure rewarded for sales results, paid out monthly.
On target earnings of £5000 per annum Progression: Agents can progress to positions such as Support Agent, Helpdesk Agent, Senior Agent, Trainer, Quality Support Executive and Team Manager.
Hours: 37.50 per week, Between the hours of 8am - 8pm Monday - Friday, 8-4 PM Saturday and 9-4 PM Sunday.
Shifts will include 1 weekend day every other week with a weekday given in lieu.
IIP Accredited Employergreat working culture of fun and sociable team environment50% discount with More bus for monthly and quarterly tickets Pension Scheme with Standard Life Eye test vouchers and discounts Discounted corporate gym membership with Anytime Fitness (24 hour gym with over 5000 site globally)Involvement with local charities and fundraising days Campaign specific benefits including discounts, incentives and prizes Recommend a friend scheme paid reward of £1000 Apprenticeships qualifications and career flight path schemes Recognition and reward schemes with Love to Shop Voucher rewards Job Title: Danish & English Speaking Inbound Sales & Customer Service £13,69ph Job Reference: 36257 Salary: £26.7k - 31.7k per year Sector: Location: You Might Also Like
Advertisement:
Danish & English Speaking Inbound Sales & Customer Service £13,69ph, London
317,000 £
Danish & English Speaking Inbound Sales & Customer Service £13,69ph, London
United Kingdom, London, London,
Modified April 9, 2025
Description
Job details:
⇐ Previous job |
Next job ⇒ |