Position : Full-Time Job Title : Community Success Associate Location : Hybrid (two days in Old Street, London office) Company : She Can Code Job Overview: At She Can Code, we care deeply about our community, whether it’s internal or external, and we’re seeking a community manager to help us maintain and nurture these relationships.

The ideal candidate will have excellent organizational, communication, and writing skills, as well as an ability to foster positive relationships with individuals and organizations.

This Community Success Associate will be the external-facing leader for the company, addressing internal audiences, our Corporate Ambassadors and the public to share the company’s vision and plans for achieving it.

The ideal candidate will play a crucial role in managing community registrations, driving engagement, and ensuring the success and satisfaction of our Corporate Ambassadors.

Note: This is a full-time role requiring a balanced focus on both community engagement and partner success management.

We are seeking someone ambitious, up for a new challenge, and who is willing to grow to be a key leader within the community while ensuring the success and satisfaction of our Corporate Ambassadors.

Key Responsibilities: Engagement, Outreach and Partnerships: Facilitate discussions and engagement activities within the community.

Establish and maintain relationships with key stakeholders, community leaders, and other organizations.

Participate in brainstorming sessions to generate new ideas for community growth and engagement.

Collaborate on the development and execution of retention programs.

Recruit, train, and supervise volunteers to support community outreach efforts and events.

Corporate Ambassador Relations : Serve as the primary point of contact for Corporate Ambassadors, ensuring they are happy and engaged throughout their contract period.

Develop and execute strategies to ensure high satisfaction rates among Corporate Ambassadors, aiming for contract renewals.

Gather feedback from Corporate Ambassadors to continually improve their experience and the value they receive from She Can Code.

Collaborate with internal teams to ensure that Corporate Ambassadors are onboarded, featured and highlighted within the community.

Preferred skills and qualifications Strong communication and organizational skills.

Ability to work independently and as part of a team.

Passion for promoting women in tech, diversity and inclusivity in the tech industry.

Excellent verbal and written communication skills.

Ability to work well under pressure and manage sensitive or controversial subjects with tact, kindness, and professionalism.

Bachelor’s degree (or equivalent) in public relations, communications, English, journalism, or related field.

Familiarity with community platforms like Hivebrite is a plus.

Someone with experience in community management, partner success, or related fields would be a bonus, but not necessary.

About She Can Code: She Can Code is dedicated to empowering women in technology through community engagement, outreach, and providing educational resources.

We are committed to fostering an inclusive and supportive environment for our members while maintaining strong relationships with our corporate partners, known as Corporate Ambassadors.