Operations Manager Domiciliary Care, Leeds

Last update 2023-12-01
Expires 2024-01-01
ID #1924507548
Operations Manager Domiciliary Care, Leeds
United Kingdom, West Yorkshire, Leeds,
Modified November 15, 2023


We are looking for an energetic, business-focussed and quality-orientated Operations Manager to join a well-established homecare provider with a reputation for delivering an outstanding service and operating as a premium provider of care to people in their own homes. This is a regional role within which you will effectively oversee a number of homecare businesses to ensure that they have effective growth strategies in place, you will work closely with each Manager and treat each location as a separate challenge. As such this role requires an individual who has a strong background working in the homecare sector, is able to work with financial data and design bespoke action plans for each of the locations under your remit. For this role you need to have experience of coaching & people development, be commercially aware and able to evidence solid examples of assisting homecare businesses to grow. Culture and customer service will be something close to your heart as you will be instrumental in being a strong ambassador across a variety of businesses across a Regional area and able to lead a group of businesses to achieve the highest levels of excellence in terms of business growth and operational excellence. This Operations Manager position is ideal for someone who has previously been a Registered or Regional Manager within the homecare sector and is looking for progression. You will need to have a strong HR or People Management background, be able to bring fresh ideas, inject innovative ways of working and really shape the business. You will need to show you have strong empathy, be able to evidence a proven managerial track record and be capable of learning and adapting within a constantly changing business environment focussed on people and building relationships. Duties included in this role are: Be an inspiring leader - driving business values, culture and engagement. Use financial and people performance data to design and execute action plans that will deliver business growth Take the lead on the Business Development strategy using marketing, the local community, referral networks and building on new and existing relationships. Take full accountability for ensuring that the highest standards of business performance are continuously challenged and improved upon. Promote yourself as a highly credible ambassador for the businesses you represent, leading by example. Share best practice with your Managers to optimise business efficiency. Deliver sales & business growth training. Agree objectives for meeting business performance targets and manage budgets. Key Competencies: Proven track record in business growth within the private homecare sector. Strong Leadership and mentoring skills with the ability to motivate those around you. Commercially focussed, have a strong eye for data and financial analysis. Be able to develop & implement new strategies to address changing demand & opportunities. Customer-focussed with a strong customer service mentality. Quality driven and able to work well to processes and procedures. Excellent communication and influencing skills.

Job details:

Job type: Full time
Contract type: Permanent
Salary type: Monthly
Occupation: Operations manager domiciliary care

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