Job Description - Breakfast Food and Beverage Supervisor (HOT0 BF52)Job Number: HOT0 BF52 Work Locations Hilton London Canary Wharf Hotel South Quay, Marsh Wall London E14 9 SHWELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #2 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE. The Hilton London Canary Wharf is a modern, full-service hotel with 282 Guestrooms in the heart of London’s financial district. Conveniently located just 2 minutes from South Quay DLR Station and 5 minutes from Canary Wharf underground station. Close to the City, Olympic park, and the O2, the hotel welcomes a wide range of guests here on business and leisure. Consistently voted within the top 5 Hilton properties within the UK & Ireland. A WORLD OF REWARDSHourly rate of £14.00 plus service charge Free and healthy meals when on duty Grow your Career: Personal Development programmes designed to support you at every step of your career A chance to make a difference: through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)Team Member Referral Program High street discounts: with Perks at Work Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)Discounted dental and health cover Modern and inclusive Team Member’s areas A Breakfast Food and Beverage Supervisor is responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience while working with the team to ensure departmental targets are met. What will I be doing?Shifts start at 6am Supervise Food and Beverage Outlet operations Communicate and delegate tasks to the team Ensure compliance with brand standards Manage guest queries in a timely and efficient manner Represent needs of the team Assist Food and Beverage management with achieving financial targets Assist Food and Beverage management with training and development of team members Assist with annual and mid-year appraisals with team members under your responsibility Comply with hotel security, fire regulations, and all health and safety legislation Be environmentally aware Assist other departments wherever necessary and maintain good working relationships What are we looking for?Previous Food and Beverage experience Committed to delivering high levels of customer service Flexibility to respond to a range of different work situations Ability to work on your own or in teams It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Previous experience in the hotel industry Previous experience in supervising and/or delegation Willingness to develop team members and self EVERY JOB MAKES THE STAY. At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there is an extraordinary person working to make each Stay magical. That is why at Hilton, Every Job Makes the Stay.
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