Star - Science - Finds (nfpo) Fingerprint Services Team Leader, London

Last update 2024-03-03
Expires 2024-04-03
ID #1957148758
Star - Science - Finds (nfpo) Fingerprint Services Team Leader, London
United Kingdom, London, London,
Modified December 11, 2023


Job summaryThe Forensic Information Databases Service (FINDS) provides a national service that manages the inputs, outputs, and data integrity of the forensic information databases, namely the National DNA Database, the National Fingerprint Database (IDENT1), and the National Footwear Database. Each of these databases identifies links between DNA or marks found at scenes of crime with DNA, ten prints or shoe impressions�acquired�from arrestees (and on occasion other individuals such as vulnerable persons and missing persons).Within the National Fingerprint and PNC Office, the main responsibility of the Fingerprint Services Team is to maintain the accuracy and integrity of IDENT1, and the related fingerprint data held on the Police National Computer (PNC). Providing a central customer base for fingerprint and system expertise supplying advice, support, and problem resolution to UK policing. Using fingerprint expertise, ensuring the intelligence provided to UK forces via the information stored on these databases is not compromised.Job descriptionThe Fingerprint Services Team Leader provides management and fingerprint expertise to ensure the delivery of fingerprint processing and performance monitoring services for police force customers and other stakeholders of the Database in line with defined quality business and service standards. They are responsible for the effective recording, monitoring, and reporting of all data integrity errors and unexpected results and providing efficient fingerprint processing and comparison services to NFPO customers.This is a critical role for maintaining public confidence in the national forensic databases in supporting policing in reducing crime, maintaining order, bringing criminals to justice.Person specificationManages�3.5 Tenprint Identification OfficersDelivers to the fingerprint data assurance strategy and performance monitoring framework.Provides the NFPO data integrity and fingerprint services, taking into account the advances of ethical issues, IT considerations of running large databases, business standards (e.g., quality, information assurance and service delivery) and the legal provisions of running databases.Ensures that the NFPO services meet customer requirements, and the operational changes are delivered in line with these requirements and ensures the service is continually improving.Ensures that the delivery partners that support the NFPO meet the expectations of the service levels, by fostering a proactive customer engagement culture by being the front-line operational contact point and continually improving the customer experience.Maintains good working relationships with Home Office colleagues and Law enforcement agencies in England and Wales, Northern Ireland and Scottish Police Authority, CPS and Forensic Service Providers, and suppliers of the system.Providing Fingerprint processing services on behalf of stakeholders, specifically missing persons fingerprint searching and governance of the Serious Crimes Cache.Establishing fingerprint identification inaccuracies on the IDENT1 system using experience and fingerprint expertise to provide resolution of these inaccuracies to ensure that fingerprint data held on the national system has integrity and is of a high quality.Offer expert knowledge and experience to all UK police force fingerprint bureaux and IDENT1 and PNC users and suppliers in the day-to-day processing of fingerprint data and provide support and clear guidance required to ensure the integrity and quality of the person related data held on IDENT1 and PNC.An employee may be required to carry out other duties within the scope of the grade and within the limits of their skill, competence, and training. Essential criteria Successful completion of the National accredited PNC Names Enquiry Course and knowledge of the interface between PNC and IDENT1.Experienced IDENT1 fingerprint system user and experience of fingerprint comparison at expert level.Fingerprint Pattern recognition, ACE-V and the principles of fingerprint identification.Demonstrates good knowledge of the policies and procedures impacting on the police, system suppliers and Criminal Justice System to ensure that the data obtained is accurate and interpreted�accurately, in the context of the environment of the database.In depth understanding of current legislation relating to taking, processing and retention of fingerprints and fingerprint data and their associated data on other national systems.The skills for�problem solving and good judgement to decide when it is appropriate to interrogate additional national systems and databases or liaise with policing partners operating other systems when dealing with missing data or reconciliation of police records.Demonstrable ability�to analyse information from various sources and provide well considered recommendations to line management as well as the ability to respond to challenges positively and effectively.High level of interpersonal skills with strong customer and business focus complimented with good communication skills as the jobholder will be relaying information of a complex nature to an audience�from a variety of backgrounds.Experience in managing staff through formal performance management systems, and in coaching, mentoring and individual/team development.Experience and understanding of managing data processing services within the policing and criminal justice sector to ensure the delivery of results with customers within the expected timelines.Experience and understanding of priorities and policy in the policing and criminal justice sector.IT competent and proficient in the use of MS office.You should currently hold or be willing to undertake NPPV 3 vetting (including financial checks). This is essential for this role and can be arranged once you are in post.Desirable criteriaKnowledge of the workings of central government departments and the drivers, targets, and measures of business performance in a public service environment.Understanding and experience in ITIL, quality management, risk and information management, contract management and project management methodologies.Demonstrable track record of establishing the best course of action from a range of established alternatives resulting from the analysis of information.Important informationDue to the nature of this role - this is a full -time role.Due to the complex nature of the work conducted as part of the role, any successful candidate must be prepared to attend the office on a full time basis whilst undergoing training. It is expected that training will take up to 1 year to complete.Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estates capacity, by Spring 2024.� Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details).�Behaviours We'll assess you against these behaviours during the selection process: LeadershipMaking Effective DecisionsManaging a Quality ServiceSeeing the Big PictureBenefitsLearning and development tailored to your roleAn environment with flexible working optionsA culture encouraging inclusion and diversityA with an average employer contribution of 27%

Job details:

Job type: Full time
Contract type: Permanent
Salary type: Monthly
Occupation: Star - science - finds (nfpo) fingerprint services team leader

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