Company Description Casual General Assistant/Kitchen Porter (zero hours)Swanwick, Southampton£12 an hour plus holiday pay Benefits: 28 Days holiday including bank holidays Plus your birthday off3 volunteering days3 days grandparent leave24 week’s enhanced maternity leave Secondary career leave Wedding/commitment day leave Free meals on shift Bespoke training and development opportunities Apprenticeships opportunities for all experience levels Pension and life insurance Discounts available on our HAPI app; high street shops, holidays & cinema Wellbeing hub Access to employee assistance programme Cycle to work scheme Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional and efficient? Yes? Then this is the role for you.
At Baxter Storey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a General Assistant who strives to exceed expectations at every turn.
As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.
We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity.
We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.
If you are a General Assistant who thrives on delivering extraordinary experiences, loves to be part of a harmonious and collaborative team, we would love to hear from you!Job Description This role is based at a site in Swanwick, Southampton Service – serve food and beverages to guests in a friendly and professional manner.
Ensure that guests’ needs and requests are efficiently and effectively addressed Customer Service - provide excellent service by being attentive to guests’ needs at every point on their customer journey.
Answering questions and addressing any concerns or issues in a friendly manner Teamwork - collaborate with all colleagues to ensure the smooth flow of operations and support and contribute to creating an inclusive and safe working environment Adherence to Regulations - comply with health and safety regulations, as well as any specific food service or catering guidelines established on location Cleanliness - maintain cleanliness and hygiene standards in the kitchen and dining areas Qualifications Have a contagious passion for food and/or customer service You draw satisfaction from working within a collaborative and inclusive team environment Ability to adapt to challenges and opportunities with a solution-oriented perspective Previous experience in a similar role, especially in the food service industry, is often a plus Some knowledge of food safety and sanitation practices Works according to the Baxter Storey core values Additional Information Zero hours contract Bespoke training and development Opportunities for progression across the UK, Ireland and Europe, most of our managers have been internally progressed and developed.
Discounts available on the high street shops, holidays, gyms and cinemas Recognition Scheme Wellbeing assistance Food provided while on shift Flexible working arrangements Pension For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.
We need the brightest and the best to join us to make this all possible.
We will support you to create your hospitality legacy and build a career that you are proud of.
Our drive and belief in our people, means that we always strive to supercharge our team’s careers.
‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.
Join us, and be part of the food revolution!Baxter Storey Values: ALWAYS VISIONARYWe strive for better, we never settle, never compromise, never follow.
We lead the way, blazing our own trail.
WHOLEHEARTEDLY POSITIVEWe are up-beat, motivating and inspiring.
Our love for what we do radiates through our food, and is amplified by our people.
CREATIVELY COLLABORATIVEWe embrace our differences to push creativity and we work together to be better.
FOREVER CONSCIOUSWe work together as a team to lead by example, protecting the planet and supporting local communities.
Interested? Even if you don’t meet all requirements, we like to hear from you.
If you are motivated and hungry to learn, we can work together to develop your potential.
Baxter Storey is committed to encouraging equality, diversity, and inclusion among our workforce.
The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.
And to support our commitment to this we have set ourselves an ED&I (Equity, Diversity and Inclusion) ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.
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Casual General Assistant, Southampton
12 £
Casual General Assistant, Southampton
United Kingdom, Hampshire, Southampton,
Modified March 18, 2025
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12 £ / Hourly
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We are the UK’s leading independent FoodService Caterer within the workplace.
Passion
Employing over 8500 people in 700 locations around the UK, Scotland, Ireland and Europe, the key to our success is our passion for creating delicious food from the freshest, locally sourced ingredients and serving them to our customers with a warm welcome and service professionalism.
Focus
Working closely with our clients, we focus on developing and coaching our teams to ensure a safe and caring environment is created where hospitality, sustainability and ‘best practice’ are championed and benchmarked.
Development
The secret sauce to our success is in the relentless commitment we have in developing our people. For this reason, our industry-leading Barista, Chef and Leadership Academies together with Apprenticeships, Graduate Management Scheme and sponsorship of the Gold Scholarship Award continue to ensure we are providing access to the best learning and development opportunities possible.
This commitment to excellence has resulted in some of our top performers picking up the following accolades in the last twelve months alone:
• 2013 National Chef of the Year
• 2013 National Restaurant Manager of the Year
• 2014 Acorn Scholarship Winner
• 2013 UK Barista Championship Finalist
• 2013 UK National Sales Director of the Year
• 2013 Caterer and Hotelkeeper’s Most Powerful Person in Hospitality
Our passion, expertise and commitment to providing you with the best FoodService Catering solution in your workplace are just some of the reasons why you should visit www.baxterstorey.com to find out more today.