Responsibilities: Act as the initial point of contact for all computer and system related concerns from employees.

Maintain installed PCs, networks, telephone systems and peripherals with routine maintenance.

Complete detailed reports listing requests to technical assistance, steps taken to resolve them, and the specific dates/individuals involved Help create technical documentation and manuals.

Advising on software or hardware upgrades.

Liaise with third-party support and PC equipment vendors.

Troubleshoots and resolves any cloud related hardware, software, user access or other problems.

Ensuring data storage is safe and secure.

Monitors system Performance and usage to maintain security and reliability Recommend process improvements to ensure system reliability, scalability, security, integrity and performance.

Perform other duties as directed by the IT Manager What Can You offer? Bachelor's degree and/or equivalent trade school certificate.

The Experience in Microsoft Office (Word, Excel, and Outlook) is required /li> Interest and experience with installation, configuration, and maintenance of IT devices (i.e.

PC’s, laptops, networks, cabling, Ethernet networks, applications, programs, etc.) Strong desire to gain hands-on experience and knowledge in Cloud technologies (i.e.

Net Suite, Salesforce, Office 365), systems integration, data migration, and business process improvement Time management, prioritization, and ability to work within tight deadlines Excellent communication skills and a learning mindset Selected individual will be a professional who is able to prioritize multiple and changing responsibilities while being organized & detail oriented, with a proven commitment to customer service Must pass the pre-employment screening required of this position.

What we can offer? A fun and fulfilling place to work Competitive pay.

Health, dental, vision & life insurance 401k retirement savings plan Yearly handbag allowance Product discounts Benefits: 401(k) Dental Insurance Disability Insurance Employee Discount Health Insurance Life Insurance Paid Time Off Vision Insurance