Dakota
Hotel based in Newcastle are seeking an outgoing individual with waiting experience for the role of Restaurant Waiter / Waitress to deliver exceptional service to our guests. Working predominantly evening shifts, this role is ideal for individuals who may have day-time commitments.
We are a brand-new, stylish hotel, ideally situated on the Quayside, our hotel boasts 118 bedrooms including 33 suites. Dakota Newcastle hosts our renowned Bar & Grill, Champagne Room, Cigar Terrace, and an events space for up to 60.
CONTRACT
AND PAY RATE
Earnings are up to £13.21 per hour, paid weekly equating to
a minimum guaranteed gross annual salary of £20,607 (inclusive of the anticipated
tronc payment).
The
role carries a permanent contract of a minimum of 30 hours per week and typical
shifts will be in the evenings, working any 5 days out of 7. This role will include working weekends.
PRIMARY
ROLE RESPONSIBILITIES
- Carry out the role of a section waiter/waitress, providing table service, taking guest orders and running large trays of delicious food to guest tables.
- Provide the highest levels of guest service, offering personalised dish and beverage recommendations, and delivering a memorable dining experience.
- Work closely with the Bar and Kitchen team to ensure the effective flow of communication.
- To have a comprehensive knowledge of food and beverage menu options to enhance the guest experience.
BENEFITS
In
addition to being part of a culture infused with positivity and opportunity for
ongoing development, tangible benefits you could enjoy when you join our team
include:
- Special discounts on
stays and dining at any Dakota - Access to our
Employee Assistance Program which includes free private mental health
support and counselling sessions, video GP consultations and private
prescription services, as well as access to daily rewards to be cashed out
for shopping vouchers - Support from our
inhouse Mental Health Champions - Additional holiday
day on the first anniversary of your employment - Family-friendly
flexible working options - Meals on duty and
uniforming - Bonuses to recommend
a friend to join our team and every time you are mentioned on Trip
Advisor - Accredited,
certified compliance training given on employment - Access to a suite of
external, certified resources via our Learning Management System - Supportive
continuous professional development culture with an annual appraisal and
objectives, or a Personal Development Plan - Opportunities to
undertake both internal and external training courses, including potential
for in-house Apprenticeships
ABOUT
DAKOTA HOTELS
Dakota is a growing UK-based lifestyle brand, known for our stylish hotels,
bustling brasserie Grills and upscale cocktail Bars. Dakota’s story started
with two boutique hotels on the outskirts of Edinburgh, in South Queensferry,
and Glasgow, in Eurocentral. We have now expanded into prime city centre
locations in Glasgow, Leeds, Manchester, and Newcastle with more in our pipeline.
Dakota
is synonymous for delivering attentive and genuine guest service. We attract
hard-working individuals who are passionate about working to the highest
standards and have been voted within The Caterer’s Top 15 Best Employers in
Hospitality for the last five years in a row. We were also featured within the
Top 10 employers in the 2024 Sunday Times Best Places to Work in the UK, as
well as being awarded the Spotlight Award for Best Places to Work for LGBTQIA+
employees.
As
recent winners of The Cateys ‘People Team of the Year’, we have award-winning
internal training programmes within Dakota Academy fostering continuous
development and ongoing training. As a result, over 75% of our leaders have
been promoted internally and, for four consecutive years, a member of our team
has won a prestigious Acorn Award awarded by The Caterer to the ‘Top 30
under 30’ in the industry, demonstrating our success in developing talent.
Eurocentral
| Edinburgh | Glasgow | Leeds | Manchester | Newcastle
APPLICANT
REQUIREMENTS
The successful applicant will have/be:
- At least 1 year working experience, ideally in a hospitality environment.
- Be an outgoing personality with effective communication skills.
- Ability to work at pace and be physically active for the duration of your shift.
- Willing and able to pour, serve and sell alcohol.
- An enthusiastic
individual who will promote our culture of positivity. - Be task oriented
with a great pride for the work they do and attention to detail. - Flexible with shift
patterns and available around the needs of our business. - Successful
candidates must demonstrate having researched our brand and a genuine
desire to be part of our team.
APPLY
Please send us your up to date CV.
Visit
our Careers page to learn
about current opportunities and find your #Dream Roles At Dakota – we’d love to
hear from you!
For more
information on our luxury hotel, please visit our:
