Field Services Engineer, Birmingham

Last update 2024-05-24
Expires 2024-06-24
ID #2147053830
50,000 £
Field Services Engineer, Birmingham
United Kingdom, West Midlands, Birmingham,
Modified May 8, 2024


Field Service Engineer - (After Sales Supervisor) Salary: £35,000 to £50,000 Location : Onsite & Remote – New castle, Sheffield, Birmingham, and Liverpool 50% Travel (Newport/ Birmingham/Sheffield/ Liverpool/ Newcastle) Hours: 08:00 to 17:00 You will be provided: Travel Allowance: £26 / Day Mobile Phone Laptop Insurance Company van Qualifications Requirements: Background: Bachelor’s degree in engineering or related field.

Experience: Customer service and quality control/inspection experience beneficial.

Skills: Very good command of spoken and written English.

Skills: Proficiency in Microsoft Office.

Main Duties and Responsibilities: • On site customer support regarding (Splicing) Machines • Commissioning/ Decommissioning for all Equipment • Documentation of Documentation for all Equipment • Customer training for all equipment • Technical support (onsite & remote) Ensure Commissioning / Decommissioning: clients on optimal workshop arrangements for equipment.

audit information, pre-shipment prep, and packing for decommissioning.

installation and commissioning globally.

Documentation Management: up-to-date documentation for all DEXTRA equipment.

accessibility of troubleshooting notices for common breakdowns.

Customer Training: and monitor new operators, maintenance technicians, and supervisors.

training for setting up test samples, splice assembly, and E-ticketing.

Technical Support Level 3: timely response to E-tickets.

remote or on-site technical assistance.

preventive maintenance Level 3 and advise on local part supplies.

Supervision: production output and optimize workshop effectiveness.

supervise operations of bars cutting, cold forging, threading, and testing.

compliance with DEXTRA documentation and standardization.

Reporting & Communication: and convey client queries (E-tickets).

deviations to standard processes to both client and DEXTRA management.

action plans for improving equipment performance.

Competencies: and CNC experience Maintenance Performance Comparison and Organizing Resolution Please reach out to Cassy on for more information.

Job details:

Job type: Full time
Contract type: Permanent
Salary type: Per annum
Occupation: Field services engineer

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