Job Title: Senior Research Executive
Location: Remote (UK-based)
Working Pattern: 4 or 5 days per week
Contract Length: 4 months
Day Rate: £300-£350 per day
About the Role
Our client is ooking for a Senior Research Executive to support the rollout of a new digital product launching in the UK and expanding into new international markets. This is a fast-paced, fixed-deadline project central to UX research and data analytics.
Key Responsibilities
CSAT Survey Execution (via Qualtrics):
Program and manage app-intercept surveys in collaboration with the product team
Support beta testing and rollout across multiple markets
Coordinate translations and research ops (critical priority)
Handle end-to-end survey operations including localisation and legal compliance
Research Coordination:
Communicate with key stakeholders across markets
Ensure intercepts and translations are fully functioning
Support evaluation of external research agencies and feasibility of off-the-shelf solutions
Must-Have Skills
Strong hands-on experience with Qualtrics
- Operational Researcher Experience
Proven research operations capabilities
Exceptional coordination and stakeholder management
Nice-to-Have
UX research
Experience in multi-market digital product launches
Familiarity with CSAT or survey setup across markets
Team You'll Work With
Lead UX Researcher
Data Analyst
Head of Digital
Product Team
One rep per target market
What Sets an Excellent Candidate Apart
Has led similar CSAT or intercept-based survey projects
Comes from a UX-focused research environment rather than traditional market research
✅ Expert Qualtrics programming & survey setup
Strong background in research operations
Experience with CSAT (customer satisfaction) or intercept-based surveys
Skilled in multi-market rollout coordination and localisation
