Product Specialist, Leeds

Last update 2024-06-16
Expires 2024-07-16
ID #2176786229
45,000 £
Product Specialist, Leeds
United Kingdom, West Yorkshire, Leeds,
Modified June 1, 2024


Are you a compassionate and personable individual looking for a fulfilling career?
We are seeking passionate individuals to join our dynamic team of field-based Product Specialists, representing the company to customers and end-users throughout the North.
As a Product Specialist, you will play a crucial role in empowering vulnerable clients, bringing dignity to their everyday lives, and ensuring they receive the best possible outcome.

As the face of our company, you will be responsible for providing exceptional service, ensuring clients receive the best products and value for their money. We prioritize the customer's needs over making a sale and are committed to being empathetic while maintaining a high level of professionalism. We value customer feedback and regularly assess our team to ensure we have the right people in place.

Your Contribution: Making a Positive Impact
Carrying out seating assessments in the North of England (Ideal location on or near the M62) via home visits, care homes and hospitals with assessment chairs (including bariatric chairs) and beds as required
Carrying out demonstration/training sessions and presentations to groups of prescribers as directed by Sales Managers
Managing your diary to facilitate client visits and assessments
Managing the stock you hold to facilitate scheduled jobs in your diary
Assisting colleagues with upstairs deliveries of chairs/beds
Completing required administrative work, including following up on quotations and recording assessment outcomes.
Ensuring that all clients are receiving an excellent level of customer service
Maximising sales activity by supporting the sales team when required
Helping to develop new areas of business
Maintaining and continually improving relationships with existing clients, particularly with key contacts
Participating in product development, providing feedback to aid with the launch of new products
Regular video conferences with head office
Regular face-to-face meetings at head office – usually every 6 months
Retaining and maintain demonstration equipment in good condition
Adhering to relevant quality and regulatory requirements at all times
Completing company training, including health and safety training, on time and to your best ability.
Maintaining excellent levels of personal appearance and hygiene at all times

Experience and knowledge
It is desirable that the postholder has:
Relevant product and industry knowledge
Sales experience
Experience working alone
Face to face customer experience

Other requirements
It is essential that the postholder has/is:
Empathy and a genuine desire to help people
Flexibility dealing with multiple and varying duties concurrently
Positive, confident and determined approach
Continuous improvement mindset
Full, clean UK driving licence
Prepared to stay overnight in hotels as necessary for maximum travel efficiency
Able to pass a basic DBS check

£40,000 base salary + competitive uncapped bonus structure
Realistic first year £45k OTE
Company van, phone + laptop provided
Annual leave: 25 days per year + public holidays
Private medical healthcare cover
Training and development opportunities

Job details:

Job type: Full time
Contract type: Permanent
Salary type: Per annum
Occupation: Product specialist

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