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Client Experience Assistant, Liverpool

Last update 2024-07-11
Expires 2024-07-10
ID #2236124347
Free
Client Experience Assistant, Liverpool
United Kingdom, Merseyside, Liverpool,
Modified July 10, 2024

Description

We are currently recruiting for a Client Experience Assistant to join our friendly team!

You will deliver an exceptional client experience aligned to our Client Promise, while delivering a professional service.

We are looking for a candidate with:
✔ Experience in managing and prioritising various deadlines and tasks.
✔ Prior experience of working in a busy professional receptionist/client facing position.
✔ Prior experience in an administrative role.
✔ Passion for delivering excellent client services.

Your key accountabilities will include:
Delivering a quality professional client experience service to the firm’s clients, partners and employees
Create a welcoming and professional atmosphere for clients and third-party professionals visiting our client’s offices.
Maintain the client experience area and meeting rooms, ensuring high levels of cleanliness, escalating any maintenance issues as appropriate.
Assist in the organisation, coordination and smooth-running of client meetings and events including; meeting room bookings, meeting room set up, appropriate equipment, refreshments, catering and travel requirements.
Fielding all incoming telephone calls, in a professional, courteous and efficient manner.
Assist in Central Business Support activities where required such as, managing post, booking travel, photocopying etc.

Benefits
Our successful candidate will have an incredible opportunity to develop a rewarding and successful career with an award-winning law firm in a flexible and agile working environment.

We provide a competitive salary and benefits package, including 25 days’ holiday (increasing to 32 days through our loyalty recognition programme) plus the option to purchase an extra five days each year.

We also offer a pension scheme, private medical insurance, life assurance and income protection insurance, as well as plenty of opportunities to get involved in our colleague committees to make a real impact in the local community.

About Brabners
Brabners is purpose-led independent law firm. A certified B Corp with award-winning environmental credentials, we seek to demonstrate that business can bring about positive change by being innovative, diverse and sustainable.

With over 200 years of history, we’re proudly anchored in the North but serve businesses and individuals across England and Wales.

We have won awards for being innovative at the Legal 500 Northern Powerhouse Awards and diverse as Manchester Law Society’s Equality, Diversity and Inclusion Champions. We are also recognised as one of the 25 best large companies to work for in the UK and have won The Legal 500 Future Lawyers awards for job satisfaction, quality of work, social life and work/life balance.

We have a number of colleague-led affinity groups including for LGBTQ+, BAME, physical and mental health and social mobility, as well as a sustainability, environmental and green group.

It’s all part of how we make the difference.

Job details:

Job type: Full time
Contract type: Permanent
Salary type: Monthly
Occupation: Client experience assistant

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