Skincare Specialist (mandarin Speaking, £32k, Skincare, Harrods), Longford

United Kingdom, England, Longford
Last update 2024-03-03
Expires 2024-04-03
ID #1906591880
Skincare Specialist (mandarin Speaking, £32k, Skincare, Harrods), Longford
United Kingdom, England, Longford,
Modified November 1, 2023


Job Description For more Mandarin or Chinese Speaking jobs, follow us on 微信: ChineseJobsUK01We have an exciting opportunity for a Skincare Specialist role in a Skincare Manufacturer based in London. It is a cutting-edge, internationally recognised British skincare company with decades of experience, distribution in many nations, the heart of an aromatherapist, and the dedication to the outcomes of a scientist. It looks for someone who can deal with a wide range of customers while maintaining a good attitude, adaptability, and a high level of expertise and product knowledge. Job Requirements: Proficient in Mandarin.NVQ level 2 certification in beauty therapy or an equivalent (essential).CIDESCO certification is highly desired.A good level and standard of education in the UK/Europe, or an equivalent, is required.Working with VIP customers in a high-end retail setting experience is required.Desirable experience includes working within a flagship team and generating significant income.Work experience in treatment administration is preferred.Building a devoted customer base and having a proven track record of sales are crucial.Excellent computer literacy, including knowledge of Word, Excel, Outlook, and Teams.Understanding of the firm culture, knowledge of its products, and awareness of its ideals (training provided). Responsibilities Job Responsibilities: Take personal responsibility for ensuring that both personal and counter targets are reached, to exceed set targets.Drive sales with enthusiasm and initiative, and keep yourself constantly informed of how the account is performing.Ensuring accurate data collection for customers using technology (adhering to GDPR). constructing a solid cloud-based CRM with in-store or consultation technology.To be able to develop your clientele, you must be a confident communicator who delivers treatments to a high degree. This guarantees a repeat client for both retail and services.Take personal accountability for your 12-week schedule and calendar to make sure all openings are filled and your time is utilised efficiently each week. displaying significant initiative to adapt to a retail environment that moves quickly.Collaborating closely with the team and account management to address any problems.To support on-counter activities and customer events, it is important to ensure that the Learning Lab courses for NPD, treatment methods, and product knowledge are taken on and effectively finished.To collaborate as a team with other people and coworkers in the company and inside the store, sharing expertise as necessary, supporting coworkers, and encouraging a sense of respect and support amongst all parties.To encourage the use of the Harrods Reward Card and make sure you do so for all transactions, both opening, and closing. encourage customers to sign up for the Harrods Reward card by actively marketing it.Make sure the prescribed items and treatments are suitable for the needs of the clients and take into account any medical contraindications.maintaining the counter and adhering to the visual merchandising (VM) criteria while continuously assuring the highest levels of sanitation and hygiene.Ensure that all customer information is protected in the tightest of confidentiality and in accordance with GDPR, which the Retail Sales Manager has verified via the HD consultation dashboard.Recognise and follow all company, Harrods, and departmental policies and procedures.Understand and be flexible with the needs and requirements of multinational customers.Perform additional tasks as directed from time to time by management.

Job details:

Job type: Full time
Contract type: Permanent
Salary type: Monthly
Occupation: Skincare specialist (mandarin speaking, £32k, skincare, harrods)

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