Description Experience Required: 0 to 6 months Experience Desired: Customer Service Experience; 1-3 years in a service-oriented environment, and be comfortable with technology.
Additionally, experience leading others is desired.
Education Desired: High school diploma or equivalent Lifting Requirement: Up to 50 pounds Age Requirement: At least 18 years of age Job Responsibilities Administer Team Members'; workload, conduct guest transactions at curbside, communicate discrepancies and help bag and store orders.
Provide customer service that exceeds requirements for both internal and external guests.
Understand all guest service initiatives and measurement tools (i.e.
voice of guest, mystery shoppers).
Respond to guest calls regarding product inquiries, special orders and product requests.
Schedule Team Members and delegate work assignments.
Provide coaching and feedback to Team Members.
Oversee and evaluate training provided to Team Members Attend and conduct daily team huddles.
Write department orders, monitor ordering and supervise stocking and receiving.
Develop and implement merchandising plans using company guidelines Take an active role in building the store's product assortment.
Utilize all available tools to help reduce and eliminate shrink.
Comply and perform self-assessments.
Pass all internal and external audits.
Understand and adhere to the collective bargaining agreement.
Develop and maintain communication processes with other departments.
Be willing and able to be back up other grocery lead positions.
Must be able to work a flexible schedule, which could include nights, weekends and holidays.
Maintain safety as the top priority for our Team Members, guests and products.
Properly handle products and equipment in accordance with food safety and safety guidelines.
Actively participate in, and promote, an environment which embraces diversity, inclusion and respect for Team Members, guests, vendors and the community.
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Curbside Express Lead, Brentwood
Free
Curbside Express Lead, Brentwood
United Kingdom, Essex, Brentwood,
Modified March 26, 2024
Description
Job details:
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Employer's info
At Giant Eagle®, we're always searching for new and innovative ways to enhance your shopping experience.
Want it all? Then there's nothing like your neighborhood Giant Eagle®; store. You'll find a full-service grocery store, a pharmacy, a photo center, banking, dry cleaning and much, much more — all in one place. It's your one-stop shop!
Interested in exploring a new world of food? Head down to one of our Market District® stores. Each is a full-service, fresh-food experience — and you'll find plenty of how-tos, how-longs, which-kinds, and we-did-it-for-yous. At Market District®, you'll find the oooo in food!
Time tight? Then discover Giant Eagle Express®, a streamlined, easy-to-navigate version of our larger stores. Giant Eagle Express® lets you do all your shopping without having to run from aisle to aisle. And with even more conveniences — such as a Giant Eagle Pharmacy® with drive-thru, GetGo® fuel, digital photo development, EZ-Pass sales, $1-per-day video rental and free WiFi — you'll do less running around, period.
Need to fuel up and go? Stop at GetGo®, gas stations and convenience stores. Each stocks the fresh, high-quality foods and beverages you've come to expect from Giant Eagle®.
Giant Eagle never settles for good enough. The development of our fuelperks! program is a perfect example of the innovation that drives the way we do business and the way we take care of our Team Members. With fuelperks! we created incredible value for our customers and increased their loyalty.
We care about people the ones who shop in our stores and the ones who make those stores work. We listen to what you have to say and do everything we can to provide a safe, caring, family-oriented environment. We're also focused on growing our talent from within. At Giant Eagle, you'll have the opportunity to develop a real career. Whether you start in retail or corporate, whatever your background, there's room for you to grow with us.
Specialties
retailer,
grocery,
gourmet foods,
supermarket
