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System Project Engineer, London

Last update 2024-06-19
Expires 2024-06-18
ID #2163396885
System Project Engineer, London
United Kingdom, London, London,
Modified May 21, 2024


An exciting opportunity has arisen for an experienced IT Support Engineer to join a fast growing IT MSP Support company that offers great opportunities.

Experience :

The ideal candidate for this role must possess a minimum of six years' experience in IT support and infrastructure positions, and must currently hold the designation of 3rd Line Engineer, Senior Lead or 4th Line Systems Engineer.

The position primarily involves providing support for existing client infrastructure, encompassing servers, storage, networks, data and applications, and also undertaking project-based work to enhance and refine the infrastructure environment.

You should have a deep passion for IT, with a wealth of knowledge and experience in this domain, as well as exceptional client management abilities and the capacity to liaise with stakeholders while considering their interests.

The ideal candidate should possess current CCNP, VCP, MCSE, MCP or Azure qualifications, and ideally have an IT-related degree. You must possess excellent communication and client management skills, and a methodological and calm approach to identifying and troubleshooting a wide range of issues with a keen attention to detail.

As the successful candidate, you will have experience in leading a small team and/or IT projects, such as network, mail, and server migrations. You must possess the confidence to delegate tasks and provide guidance and mentorship to less experienced team members.

The Senior IT Systems Project Engineer role requires a candidate with robust experience and a deep understanding of various technologies. The ideal candidate should possess the following skills and knowledge:

Extensive knowledge and practical experience with Microsoft Server, Active Directory, and Microsoft Exchange technologies.
Proficiency in building, configuring, and troubleshooting Windows Server 2012, 2016, 2019, and 2022.
Skilled in troubleshooting and administering Exchange 2013 and 2016.
Comprehensive knowledge of Office 365, including Exchange, Share Point, One Drive, with a focus on management, Azure, and Endpoint Management.
Experience with virtual environments, including VMware and Hyper V.
Understanding of network topologies, including LAN/WAN, DNS, DHCP, TCP/IP.
Proficiency in managing MS Windows Desktops and mac OS.
Familiarity with Networking Infrastructure, including Routers, Switches, and Wireless Access Points (WAP).
Strong grasp of IT security principles, including Firewalls, Antivirus, and Multi-Factor Authentication (MFA).

Experience with a range of IT Tools is an advantage, including:

Connect Wise Manage & Automate/Control And / OR Halo
IT Glue
Ubiquiti / Uni-Fi

Key Requirements / Skills & Experience;

Project and Team Management:
Proficient in leading and managing both projects and technical teams.
Demonstrated ability to effectively coordinate and oversee IT projects from initiation to completion.
Technical Expertise and Support:
Capable of handling escalated calls and providing expert guidance across 1st, 2nd, and 3rd Line IT Helpdesk tiers.
Proficient in delivering high-level (third-line) support and overseeing infrastructure projects.
Documentation and Communication:
Skilled in the creation and maintenance of comprehensive user and system documentation.
Exceptional communication abilities, both verbal and written, ensuring clear and concise interactions internally and with clients.
Issue Prioritization and Resolution:
Adept at prioritizing support issues and managing time effectively under pressure.
Demonstrated expertise in troubleshooting and resolving complex technical issues.
Strategic Planning and Enhancement:
Proficient in planning and recommending system enhancements to align IT capabilities with business needs in a cost-effective manner.
Experience in managing IT projects to meet specific objectives and deadlines.
Additional Skills:
Strong understanding of cloud services (particularly Azure) and advanced network management.
Knowledge in automation and scripting to enhance IT efficiency.
Experience with cybersecurity measures and compliance standards.
Commitment to continuous learning and adapting to evolving technology trends.

We are seeking an exceptional candidate who possesses strong interpersonal skills and technical proficiency, and who can seamlessly engage with clients at an executive level. This position entails a balance between Business as Usual (BAU) activities and project-based initiatives, servicing both new and existing business clients.

If you possess the aforementioned qualifications and reside within a one-hour commuting distance to Vauxhall, we encourage you to submit your application today.

Job details:

Job type: Full time
Contract type: Permanent
Salary type: Monthly
Occupation: System project engineer

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